Reference

artis777 Legal Terms for Indonesian Accounts

Our legal framework covers how your account data is held, what rights you have over that data, and how our terms apply where local law permits.

Account TermsPrivacy PolicyCookie NoticeData RetentionJurisdiction Clause
artis777 artis777 Legal Terms for Indonesian Accounts
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about how our terms apply to your account, or want to exercise a data right, our support team handles policy queries through the channels below.

Live Chat Available around the clock through the chat icon in your account dashboard. Policy and data queries are routed to our compliance team during Jakarta business hours.
Email Support Send written policy requests to our support address visible in the Help section of your account. Email is the required channel for formal data-access and deletion requests.
Account Help Centre The Help section of your account lists common policy questions with direct answers. It is available without logging in, so you can check terms before you open an account.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Protect Your Account

We collect only the data needed to run your account, verify payments, and meet the obligations that apply where local law permits our service. Here is how each area works in practice.

Data We Hold

We store your registered phone number, email address, transaction history, and session logs. We do not store your full payment credentials; DANA, OVO, GoPay, and QRIS tokens are held by the respective wallet providers.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit. You can limit analytics cookies in your browser settings without affecting account access.

Account Security

Phone verification is required before your account becomes active. We use one-time codes sent to your registered number for login on unrecognised devices, reducing the risk of unauthorised access.

Data Retention

Transaction records are kept for a minimum period required by applicable financial regulations. Account profile data is deleted within 30 days of a confirmed account closure request submitted via email.

Requesting Changes

To update your registered phone or email, submit a request through live chat with your current verified number ready. Changes take effect after a second verification step to prevent account takeover.

Who to Contact

Our compliance contact is listed in the Help section under 'Privacy and Data'. For formal requests — access, correction, or deletion — email is required so there is a written record we can reference.

Common Policy Questions About artis777 Accounts

These are the questions we receive most often about our legal terms, account rights, and data practices. If your question is not here, reach out via live chat or the email address in the Help section.

Yes. Access to our platform depends on local law in your region. We recommend confirming your eligibility before opening an account. Players in Makassar and other Indonesian cities should check that their access is permitted under applicable local regulations.

We notify you by email when terms change, citing the effective date. The version live on this page at any given time is the governing version. Continuing to use your account after that date constitutes acceptance of the updated terms.

Submit a written request to the email address listed in the Help section of your account, including your registered phone number for identity verification. We aim to fulfil data-access requests within seven business days.

Yes. Email our support address with a deletion request and your registered phone number. We delete profile data within 30 days of confirming your identity. Transaction records required by financial regulations are retained for the legally required period.

Phone verification confirms that the person opening the account controls the registered number. It also enables two-step login on new devices, which protects your account if your password is ever exposed.

We record transaction amounts, timestamps, and status for your account history. Full wallet credentials stay with DANA or the QRIS provider. We do not hold your wallet PIN or full account number on our systems.

Use live chat or email the compliance contact in the Help section under 'Privacy and Data'. Include your registered phone number and describe the correction needed. We review and respond within three business days.